If you set your fridge to 0, your fridge will cycle from 0 – 4 and keep your drinks around 2 degrees Celsius
Trouble Shooting / Basic Info
There are basic things you need to look and check before trying to initiate a technician call out for warranty circumstances.
I have ice building up on my inner rear wall?
If ice is building up in the area under fan on rear inner wall it can be caused by a number of things. It also can make fan suddenly become noisy as it starts to hit on the actual ice.
1. Inner fan has stopped working, check the fan is going. If not working please contact us.
2. The door has been left open or ajar, please defrost fridge by turning the fridge off for about 6 hours. Wind front feet up a bit so that door can shut a bit easier and then try again.
If it happens again contact us below to start process of rectifying.
I have water coming out from inside the fridge?
A few things can cause this to happen.
1. The unit is not level, and the evaporator excess water is not travelling to the drain properly. It is fine to have the 'front' of the fridge higher than rear, so try extending the 2 x front feet a little.
Still having problems please fill out below and we will look at more options.
My display is fluctuating up and down?
Led Controller: The led display goes up/down, this is the normal operation of every fridge in the world, fridges 'cycle' 'on and off' to help protect compressor, defrost ice and to keep the set temperature stable. These units have a 'variance of 4oC' in the cycle, so if you SET your fridge at 2oC, it means that compressor goes OFF at 2oC, then back ON at 6C, that is the 4oC differential. During this time it DOES NOT mean your drinks go from 2-6, liquid takes a lot longer to rise in temp than air. So just be governed by the temperature of your drinks, NOT what is on the display. A setting of 2oC will generally keep drinks at 3-4oC.
Defrost: There is also a defrost cycle programmed into the unit (to remove ice from evaporator), which is governed by the run time of compressor, then by a stop time, so with these we run a 6hr run time before a 20 minute stop time, so during this defrost stop time the display can reach 10-12oC, again this is NOT the temperature of your drinks. Defrost is a very important part of the fridge operation.
Ice Up: If you notice really unstable temperature and fluctuations, please check the INNER rear wall and see if you can see any build up of ICE. If ice has built up, turn off for 6hours and restart, if problem happens again please contact us by filling in form at this link following or the form below;
Good things to know
1.The units are controlled by a sensor located in the cabinet, so the display on the screen compared to your OWN thermometer can actually vary depending on the position you place it within the fridge, the location of the cabinet sensor and how your fridge is filled with product.
Unit cools but just not enough?
If your unit still 'cools' but isn't quite getting to the SET temperature, then you need to check following things.
Check ventilation around the fridge. You need 20mm at sides and top with 80mm at the rear.
-The unit cannot have another ‘door’ in front of the fridge door, this is incorrect installation and voids warranty
-The unit must be 100% away from sunlight and out of the weather, this is incorrect installation and voids warranty
Check inner fan is going? - If this fan isn't going it will cause unit to ice up and airflow will be impeded, making unit only run at about 10oC or more.
-Check there is no ice build up of rear wall just under fan area. - Again, this could be caused by faulty fan, but also could be caused by settings on controller. Some areas may need more defrost time than others to disburse the ice build up effectively (higher humidity causes more ice). Try turning off for 6hrs and restarting, if it happens again contact us below to start process of rectifying.
-Check underneath fan is working. - If this fan isn't going it will cause the compressor to stop with safety overload, because of excess heat, the operation will be impeded, making unit only run at about 10oC or more.
-Check if there is ice or excess build up of water at rear around piping on compressor - This can happen is the unit has a gas problem and technician is needed.
-Check that the condenser (big black cage like black piping part near compressor at rear) hasn't blocked up with dust and particles, cleaning this periodically is important, a blocked condenser will cause compressor to get too hot and stop with safety overload, unit will not chill properly.
Unit has all of a sudden become noisy.
First ascertain exactly where the noise is coming from.
1. Inner fan? - With inner fan there are a few ways it can become noisy;
a) Fan is faulty, and bearing has failed, this will make a very loud noise, new fan required
b) The unit has iced up on evaporator, causing fan to hit ice, this will eventually strangle fan and it will fail
c) Something may have come loose near fan, like screws that hold it in or a wire has made its way to get touched by blade
2. Rear fan?
a) Fan is faulty, and bearing has failed, this will make a very loud noise, new fan required.
b) Something may have come loose near fan, like screws that hold it in or a wire has made its way to get touched by blade
3. Compressor? - This is the main working motor of unit and starts and stops 6-8 times an hour. If uneven this could make a noise during running. Check the bolts that hold it in place haven't come loose.
4. Foreign Rattle - With fridges the actual piping has liquid and gas running through it 100% of the time, this can cause piping to vibrate during operation, if the piping is close to another part of the fridge it could make a sound if it touches another part.