1. One or both of the inner fans have stopped working.
- Check to ensure these are operating correctly. 

2. A door has been left open or ajar.
- Defrost the fridge by turning the fridge off for around 6 hours/overnight. 
Once defrosted, use the two front adjustable feet to allow the fridge to lean back slightly, which will allow gravity to assist with closing the door correctly.

Please contact us if any faults are apparent or ice continues to form.


I have water coming out from inside the fridge?

Led Controller: The LED display will cycle up and down; this is normal operation.
Fridges 'cycle' on and off to help protect the compressor, defrost ice and keep temperatures stable. Our units have a 'variance' of 4°C in their cycle, i.e. if you SET your fridge at 2°C, the compressor will cool down to 2°C, and then shut down. The compressor will turn back ON at 6°C, as the air in the fridge naturally warms when the compressor is not operating. During this cycle, drinks temperature will be unaffected, as liquid holds temperature much better than air does. 

As a general rule, the contents of your fridge will be roughly 2°C warmer than the set point.


Defrost cycle: There is a defrost cycle programmed into the unit to remove ice from the evaporator, which is governed by the run/stop time of the compressor. Our units have a 6-hour total run time followed by a 20-minute Defrost cycle. During this operation 'dEF' will be displayed and evaporator temperatures may reach around 10-12°C, this will NOT affect the temperature of your drinks.

Ice Up: If unstable display and temperature fluctuations are apparent, please check the INNER rear wall of the unit to see if there is any buildup of ICE.
If ice has formed, turn the fridge off for at least 6 hours to allow a full defrost and then turn it back on and monitor to see if it occurs again.

Depending on how much ice has formed, you may need to lay some towels down to catch any excess water. 

My door handle has come loose?

Door Handle screws have come loose; to tighten the door handle:
1. Open the door.
2. Remove the black door seal in the area where the handle attaches by firmly pinching and slowly pulling it to the side.
3. Tighten the handle mounting screws and put the door seal back into place.
(push in tight).

'dEF' on the fridges controller indicates that the fridge is currently in 'Defrost' mode.
Your fridge will run a defrost cycle for 20 minutes after the compressor has been running for a total of 6 hours.

Unit not cooling enough?

1. Check inner fan is operating.
If the internal fan/s are not working, it can cause ice to build up, impeding airflow, which can cause the unit to run at 10°C or more.

2. Check there is no ice buildup of rear wall just under the inner fan area. 
This ice build up can be caused by a faulty fan, or possible incorrect settings on the controller. Some areas may need longer defrost time than others to disperse any ice buildup effectively (higher humidity can cause more ice to form). Try turning off the fridge for at least 6 hours and then restarting, if ice forms again, please contact us.

3. Check condenser fan is working by checking for airflow through the front grill. 
If the condenser fan isn't operating, the compressor safety overload will be triggered due to excess heat, the unit's performance will be poor, and it may be unable to cool below 10°C-12°C.

4. Check for ice or excess buildup of water in the Fridges rear compartment around the piping on the compressor. 
This can be caused by an issue with the refrigerant system and a technician may be required.

5. Check that the condenser (Coiled piping and wiring next to the condenser fan, in rear compartment) hasn't blocked up with dust and debris. 
Cleaning this component periodically is very important, as a contaminated condenser can cause the compressor to overheat, and the unit will not cool efficiently.


Fridge is noisier than usual?

1. Inner fan? - Inner fans can develop noise faults in several ways.
   A - The Fan bearing has failed, this will make a very loud noise and will require a fan replacement.
   B - The unit has iced buildup on the evaporator, the inner fan blades can contact this ice, which will eventually damage/stop the fan and cause it to fail.
   C - Componentry may have come loose near the fan, i.e. loose mounting screws or an unsecured wire has made its way into the path of the fan blade.

2. Rear fan?
   A - The Fan bearing has failed, this will make a very loud noise and will require replacing the fan.
   B - Componentry may have come loose near the fan, i.e. loose mounting screws or an unsecured wire has made its way into the path of the fan blade.

3. Compressor?
   A - The compressor is the main working motor of the unit and will cycle on and off around 6-8 times an hour. If it is uneven, it could make a noise during running or during startup/shutdown. Check the compressor mounting bolts are tight and the fridge is level.

4. Rattle/Vibration?

   A - Fridge piping has liquid and gas circulating through it constantly, if the piping is close to another part of the fridge, it may cause a vibration noise if it comes into contact with this part.