EC68 - All Models

My door sticks when I try to close it?

Over time the unit's door may drop at one corner, which can cause it to contact the lock plate beneath the door. The doors have a top and bottom hinge, both capable of slight adjustments to re-align the door, or simply apply mild force on the door locking plate downwards to allow the door to close.

The inner rear wall is icing up?

1. Inner fan has failed.
2. High ambient humidity can cause excess ice and then create excess water in the drip tray to evaporate.
3. Small gas leak — this may show up as a lot of ice at one corner of the cold plate inside the fridge.
4. Thermostat is set too high and the unit is getting minimal usage. Defrost the fridge overnight and set the temperature lower.

The unit has become noisy?

1. Check the inner fan — a worn or failed fan bearing can cause excessive noise.
2. Check the compressor mounting bolts are secure and the compressor is level.
   Internal buzzing, clunking or squealing sounds will indicate a worn/failing compressor.

The unit has stopped cooling or is not cooling enough?

1. Check to ensure the fridge has the correct ventilation, as per below.
   Each Side: 20mm
   Top: 20mm
   Rear: 100mm
2. The unit cannot have another 'door' in front of the fridge door — this is incorrect installation and voids warranty.
3. The unit must be completely protected from sunlight and weather — this is incorrect installation and voids warranty.
4. Check the compressor engages and runs quietly.
5. Check the thermostat setting — higher numbers are colder settings.
6. These need to be set between 3–4; if you notice your fridge is icing up at the back, you have it set too high.